Why do you need my pet’s details?

We ask for your pet’s details to ensure that the correct items are being purchased for your pet. Many products are specific to the species and size of pets, and some products cannot be used when your pet is on certain types of medication so require all available details to ensure all pets receive the correct items to keep them healthy in the same way as a vets practice.

If you have NFA-VPS items in your basket, you will be asked to create a pet profile – this takes less than 2 minutes and once created will ensure your future purchases will be processed more quickly since you can link specific purchases to specific animals.

Please ensure that the information you provide about your pet is accurate in order that they receive the correct medication for their species and size.